Public Access to OCTA Board and Committee Meetings The OCTA Board meets at the OCTA Headquarters (550 S. Main St., Orange), and meetings are typically held on the second and fourth Mondays of each month at 9:30 a.m. Committee meetings dates and times can be found on the Board and Committee Calendar. Any exceptions to the date, time, or location of the meeting are shown on the Agenda Page. Public comment opportunities and requests for ADA accommodation are outlined on each agenda, which is posted 72 hours prior to the meeting. Members of the public can access Board and Committee meetings and provide live public comment at https://octa.legistar.com/Calendar.aspx. Members of the public that wish to receive language translation or interpretation (from their own translator or interpreter) during public meetings will have a designated space in the meeting room. A document rack is available at OCTA Headquarters for members of the public to post translated versions of agendas.
Live and Archived Audio NEW: Listen to the live and recorded Board and Committee meetings in the "Video/Audio" column below.
Title
ACCESS Service, Internal Audit Report No. 18-514
Overview
The Internal Audit Department has completed an audit of ACCESS services provided by MV Transportation, Inc. Based on the audit, the reservation and scheduling process, invoice approval procedures, and drug and alcohol program monitoring are adequate. However, improvements to contract amendment policies, calculation of call center hold-times, and monitoring of preventive maintenance, performance bond requirements, and farebox revenue reconciliations are recommended.
Recommendation(s)
Direct staff to implement five recommendations provided in ACCESS Service, Internal Audit Report No. 18-514.