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File #: 24-5545   
Type: Orange County Transit District Item Status: Committee Ready - Regular Calendar
File created: 3/5/2024 In control: Legislative and Communications Committee
On agenda: 4/18/2024 Final action:
Title: Amendment to Agreement for Customer Information Center
Sponsors: Ryan Maloney, Maggie McJilton
Attachments: 1. Transmittal, 2. Staff Report, 3. Attachment A

Subject

title

Amendment to Agreement for Customer Information Center

overview

Overview

On April 26, 2021, the Orange County Transportation Authority Board of Directors approved an agreement with Alta Resources to operate the Customer Information Center for a three-year initial term and two, two-year option terms. Board of Directors’ approval is requested to exercise the first option term effective July 1, 2024 through June 30, 2026.

recommendation

Recommendation

Authorize the Chief Executive Officer to negotiate and execute Amendment No. 2 to Agreement No. C-0-2698 between the Orange County Transportation Authority and Alta Resources to exercise the first option term, in the amount of $2,049,987, to continue providing customer information center call services, effective July 1, 2024 through June 30, 2026. This will increase the maximum obligation of the agreement to a total contract value of $5,030,427.