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File #: 20-2522   
Type: Orange County Transportation Authority Item Status: Committee Ready - Discussion Item
File created: 2/13/2020 In control: State Route 91 Advisory Committee
On agenda: 3/6/2020 Final action: 3/6/2020
Title: Back-Office System/Customer Service Center Update
Sponsors: Kirk Avila
Attachments: 1. PowerPoint

Title

Back-Office System/Customer Service Center Update

 

Overview

In November 2019, the Orange County Transportation Authority Board of Directors and Riverside County Transportation Commission Board of Directors approved the selection of Cofiroute, USA to provide operating services for the 91 Express Lanes in Orange and Riverside counties.  Staff will provide an update on the progress since the selection and the upcoming schedule for transition to the new back-office system.