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Title
Warranty Administration, Internal Audit Report No. 18-510
Overview
The Internal Audit Department has completed an audit of warranty administration. Based on the audit, controls over identification, processing, and reporting of warranty claims are adequate; however, one recommendation is being made to formalize and document procedures used to derive the value of warranty labor.
Recommendation(s)
Direct staff to implement one recommendation provided in Warranty Administration, Internal Audit Report No. 18-510.