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Subject
title
Warranty Administration, Internal Audit Report No. 25-516
overview
Overview
The Internal Audit Department of the Orange County Transportation Authority has completed an audit of warranty administration. Based on the audit, internal controls over identifying, tracking, and recording of warranty repairs and credits should be improved. Three recommendations have been made to improve methods for deriving labor hours consumed, and labor rates used, in valuing and obtaining reimbursement for warranty work performed, to improve follow-up of outstanding warranty claims, and to revise the method of valuing vendor warranty work performed on the bus video communications system and the fare validation system.
recommendation
Recommendation(s)
Direct staff to implement three recommendations provided in Warranty Administration, Internal Audit Report No. 25-516.