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Title
Mobile Ticketing Operations, Internal Audit Report No. 19-505
Overview
The Internal Audit Department has completed an audit of mobile ticketing operations. Based on the audit, controls over revenue collection, recording, reconciliation, and invoice review are adequate, and the contractor complies with contract terms. The Internal Audit Department offered two recommendations to improve system access controls and to develop written policies and procedures.
Recommendation(s)
Direct staff to implement two recommendations provided in Mobile Ticketing Operations, Internal Audit Report No. 19-505.