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Subject
title
OC Flex Microtransit Pilot Program Update
overview
Overview
In October 2018, the Orange County Transportation Authority initiated a microtransit pilot program, branded as OC Flex. The intent of the OC Flex service is to match resources with changing demand, increasing the efficiency and effectiveness of the Orange County transit system. This report provides a review of the OC Flex performance over the course of the pilot and outlines recommendations for its discontinuance effective July 1, 2025.
recommendation
Recommendation(s)
A. Authorize staff to undertake efforts necessary to discontinue OC Flex service effective July 1, 2025.
B. Authorize staff to notify riders and stakeholders, and coordinate with the service operator to ensure a seamless conclusion of service and communicate alternative mobility options to impacted riders to support their travel needs.